Questions? We have answers! Our FAQs are categorized by Individuals, Trainers, RBPD Specialists, and Training Sponsor Organizations. Click the corresponding tab below to view the frequently asked questions for the category you are interested in.
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What is a Registry?
A registry, sometimes called a “workforce registry,” is an information system that:
Achieve, the Minnesota Center for Professional Development runs Minnesota’s Registry, and Develop is the Registry tool we use to do our work.
The Minnesota Department of Human Services (DHS) uses verified aggregate data from Develop to learn more about the state of Early Childhood Education in Minnesota and make informed policy decisions. Don’t worry! Your Data Privacy is always a top priority for agencies using Develop. Aggregate Data is a summary or collected data that cannot be traced back to one person. When you have complete and accurate information verified in Develop, you help inform good policies and support increased compensation for the field.
What is the Minnesota Career Lattice?
The MN Career Lattice outlines twelve career steps those working in the Childhood Care and Education field can reach to move forward in their careers. It helps employers easily identify qualified candidates for open positions, and is used for Child Care Aware of Minnesota Grants and Scholarship Programs, as well as Parent Aware.
The steps on the MN Career Lattice begin with Foundational Awareness and end with a doctorate degree. If you do not have a high school diploma or GED, you can still become an Individual Member in Develop! However, you cannot earn a Career Lattice Step above Foundational Awareness.
View the Career Lattice to learn the requirements for each step, and check out Achieve’s Virtual Career Guide to learn how you can use your Step to advance your career in Early Childhood Care and Education!
How do I apply to become a Develop member and get a Career Lattice Step?
Follow these steps to become a Develop member and earn a Career Lattice Step:
For more information, please visit our Individual Membership Companion Guide.
Do I have to renew my membership?
Individual Membership in Develop and your Career Lattice Step are valid for 1 year. After 1 year, your Individual Membership and Career Lattice Step will show as Expired. You will still have access to your Individual Profile and Learning Record, but you must submit a renewal application to continue to enjoy the additional benefits of Individual Membership.
Renewing your Individual Membership is quick, easy, and free! Develop will even send you reminder emails when it is time to renew.
Why do I have to renew my membership to have documents added to my profile and learning record?
See Achieve’s blog post, Why do you have to renew your Individual Membership every time you submit documents? to learn more about why you must renew your Individual Membership in Develop every time you need new documents reviewed and entered on your profile.
How do I renew my membership and get an updated Career Lattice Step?
Renewing your Individual Membership is quick, easy, and free! Develop will even send you reminder emails when it is time to renew. Your Individual Membership Application Process begins the same as your original application:
*Remember* All your information was saved from your initial application. If you sent documents that were already verified by Achieve during your original membership application, do not send them again. See Achieve’s Quick Tip: What Documents to Send to Achieve for more helpful tips!
For more information, please visit our Individual Membership Companion Guide.
What kind of documentation should I send?
Check out the Acceptable Documentation policy to learn exactly what kinds of documents Achieve can verify on your Individual Profile and Learning Record when you are a member in Develop. If you are applying to become a Trainer or RBPD Specialist, you may have special documentation requirements. See the Trainer Approval guide and/or RBPD endorsement requirements for more information.
Remember, you never need to send Achieve documentation of things that are already verified. See Achieve’s Quick Tip: What Documents to Send to Achieve for more helpful tips!
How do I send in my documentation?
You can send your documents to Achieve via email, mail, or fax. We strongly recommend sending documents electronically, via email or fax. Please note, Official Transcripts from an accredited college or university must be ordered from the school and sent directly to Achieve from the school or transcript clearinghouse. See the Acceptable Documentation Policy for more information.
Send documents to:
Achieve will send you a confirmation email and leave a Staff Note on the Summary tab of your Develop Profile as soon as we check in your documents.
Remember, Achieve can only verify outside training and education on your Develop Profile and Learning Record during the Individual Membership Application Process. We advise you to take full advantage of your yearly membership! Hold on to any training documentation that is not verified electronically on your Individual Profile and Learning Record and send it all to Achieve once each year when it’s time to renew your membership. Need to renew your membership early? Sure! There is no penalty for that, but keep in mind your membership expiration date will change.
If you send documents to Achieve without submitting an application first, they will be kept on file to be processed with your next Individual Membership application or renewal, subject to the Document Retention Policy. Achieve will send you a confirmation email letting you know we have received your documents and your next steps to have them reviewed and verified.
I don’t have any documentation to submit for my application. What do I do?
You can choose NOT to send any documents with your Individual Membership application. You must indicate this choice on your Individual Develop Profile within 15 business days of submitting your application online. If you choose to submit your application without sending documents, your Career Lattice Step will be assigned using the information and documentation already on file for you.
Once you select this option, your application will move into process. To double-check that it went through properly, you can Return to your profile, and the Summary tab will show a message saying whether it has gone through, or if it still needs to you to confirm that you will not be sending any documents.
How often can I advance my Career Lattice Step?
Your Career Lattice step is re-evaluated each time you renew your Individual Membership in Develop, based on the documents received with your application and anything we already have on file and verified for you.
View the Career Lattice to learn the requirements for each step, and check out Achieve’s Virtual Career Guide to learn how you can use your Step to advance your career in Early Childhood Care and Education!
Have a document that might increase your Career Lattice step and need to renew your membership early? Sure! There’s no penalty for that, but keep in mind your membership expiration date will change. See Achieve’s Individual Membership Companion Guide for more information.
How do I know what training counts towards my licensing?
Achieve does not determine Child Care Licensing requirements. Please contact your licensor with any questions related to their specific training requirements. The general number for Licensing is (651) 431-6500.
I have a questions about my Parent Aware Rating and my QDP. Who do I contact?
Please contact Parent Aware directly with any questions related to your Parent Aware rating or QDP (Quality Documentation Portfolio). They can be reached by email at support@parentaware.zendesk.com.
How do I print my Learning Record?
See Develop’s How to Print your Learning Record Guide for detailed instructions, with pictures! If you still have questions, contact the Develop Help Desk at support@develophelp.zendesk.com.
How do I get a copy of my high school diploma?
Read our blog on How to Track Down Your High School Diploma.
How do I order Official Transcripts? What if my school has closed?
Every college and university registrar’s office has their own process for ordering official transcripts, and many charge a small processing fee. You can find information on the school’s website, or by contacting the Registrar’s office. Search the web for your school’s name and “order official transcripts” to find your school’s transcript ordering instructions quickly and easily, even if your school has closed!
Check out Achieve’s other helpful resources about Official Transcripts!
How can I have my First Aid and CPR verified on my Develop Learning Record?
There are two different sections on a Develop Learning Record where First Aid and CPR can be verified – Training and/or DHS Licensing Requirements. Neither option is necessarily better or worse, but you may find one or the other more convenient or suited to your needs.
Training:
Everyone with a Develop Profile, whether you have a membership or not, can use Develop’s Search for Training Calendar to find approved First Aid/CPR training events. After you complete one of these approved events, the training provider will verify the training title and hours in the Training section of your Learning Record.
There are many training events in Develop offered by approved First Aid/CPR Trainers, but if you are having difficulty finding one that meets your needs, we encourage you to contact your Regional Child Care Aware of MN office.
DHS Licensing Requirements:
This is where Achieve can verify other First Aid/CPR documentation when you submit an Individual Membership application or renewal in Develop. This section will show the award date and expiration date of your First Aid/CPR certification, but it will NOT show training hours.
To verify First Aid/CPR certification dates in this section of the Learning Record, Achieve will accept a copy of an official First Aid/CPR/AED card or certificate issued by one of the following agencies:
Disclaimer:
Achieve and Develop do not determine or oversee licensing training requirements. Some licensors, at their discretion, may accept training hours that are not verified on the Learning Record. We highly recommend communicating with your licensor ahead of time to see what they accept to meet your annual training requirements. Click here to find your county’s DHS website and contact information.
I am a Trainer. Why do I need an individual Membership?
Trainer types are directly tied to the Career Lattice Step assessment based on your individual membership. The individual membership is also needed for trainers to meet renewal requirements.
How do I know which Trainer Type to apply for?
Please review our current Trainer types and their requirements in the Trainer Membership Companion Guide.
How long does Trainer Approval take?
Your trainer application will be completed within six weeks of receiving your application and documents. You can view the application date we are currently processing on our website.
How do I submit a Trainer application?
Please follow these steps to submit your trainer application:
After we receive your documents it will take up to six weeks for us to process your trainer approval application.
Once approved as a Trainer in Develop, when will my approval expire?
Review our Trainer Membership Companion Guide for more information.
How do I schedule an event?
A future Training Event can be scheduled after your course is approved. To schedule a future Training Event, please:
*Make sure to get Develop ID#s from attendees at the Training Event. This will make entering attendance easier.
My training event is complete. How do I enter attendees?
Attendance must be entered within three days of the Training Event.
To enter attendance, please:
How do I know if I qualify to become an RBPD Specialist?
Review our current RBPD endorsements and their specific requirements, including and awarded Career Lattice Step before applying.
I’m interested in becoming an RBPD Specialist, how do I apply?
Please follow these steps to submit an RBPD Specialist application
Email: support@mncpd.org
Fax: (877) 379-2467
Mail: Achieve – The MN Center for Professional Development
2908 Marketplace Drive, Suite 103
Fitchburg, WI 53719
The RBPD Specialist approval process takes up to six weeks.
How long does RBPD approval take?
We will complete your RBPD Specialist application within six weeks of receiving your application documentation.
I’m interested in working with an RBPD Specialist, how can I connect with one?
Please follow these steps to find an RBPD Specialist:
Do hours with my coach, consultant or mentor count toward the Career Lattice?
Yes, hours spent with an approved RBPD Specialist count as approved professional development hours. These hours can advance your Career Lattice step. However, hours classified as Technical Assistance will not advance your Career Lattice step.
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